Contact
Do you have a question? We are available 7 days a week to answer all your questions!
If you would like to return a product or have a question, we are here to help!
In addition to filling out the contact form, there are several other ways to get in touch with us, see below:
Contact Us
We’re here to help! If you have any questions about your order or our shipping policy, please get in touch:
📧 Email: info@luva-home.com
📞 Phone: +31 6 10101899
💬 FAQ: Frequently Asked Questions
🏢 Store Name: Luva Home
Company Name: KEUN B.V.
Chamber of Commerce (KvK) Number: 94902291
VAT Number: NL866930681B01
Business Address: Oosterveldsingel 5G, 7558PJ, Hengelo, The Netherlands (not a return or visiting address)
Opening Hours:
- Monday – Friday: 8:00 a.m. – 6:00 p.m (ET – Eastern Time, New York)
- Saturday & Sunday: Closed
We aim to respond to your email within 24 hours.
The processing time for an order is usually 1-3 business days. Once the order has been processed and shipped, you will receive a shipping confirmation email with a tracking number.
Delivery time is usually 4-8 business days from the date of shipment, depending on the delivery location and the shipping method selected. However, we strive to deliver your order as quickly as possible.